Privacy Policy

1. Who is responsible

Astrarium ("we", "us") operates Astrarium and is responsible for deciding how personal data in this Network is used. For privacy questions or requests, contact support@astarium.net.

2. Data we collect

We may collect registration and account details, age confirmation, profile information, preferences, content you create, messages and social interactions, game or session activity, reports and moderation records, purchases, support communications, IP address, device and browser information, security logs, and cookie choices.

3. How we use data

We use personal data to create and secure accounts, provide social and game features, show content to intended audiences, process purchases, personalise the experience, send service messages, respond to support, investigate reports, prevent fraud and abuse, improve reliability, and meet legal obligations.

4. Legal bases

Where GDPR or UK GDPR applies, legal bases may include contract to provide the Service, legitimate interests in operating and securing it, consent for optional cookies or communications, and legal obligation. We use consent where the law requires it and you may withdraw that consent.

5. Social sharing and visibility

Other players can see information and content according to your privacy settings and the feature you choose. Public or shared profiles, games, sessions, teams, chat, and activity streams may expose content to their stated audiences. Review visibility controls before sharing.

6. Platform and service providers

We use a hosted technology platform and providers for infrastructure, storage, email, identity, payments, support, security, and optional analytics. They process data only as needed to provide their services and under appropriate obligations. We may also disclose data where required by law or necessary to protect rights and safety.

7. International transfers

Data may be processed outside your country. Where required, we use recognised safeguards such as adequacy decisions or standard contractual clauses and apply protections appropriate to the risk.

8. Retention

We keep personal data only as long as needed to operate the Service and meet security, dispute, accounting, and legal requirements. Account deletion requests are handled subject to necessary retention, backups, open reports, and legal obligations.

9. Your rights

Depending on your location, you may ask to access, correct, delete, or receive your data, restrict or object to processing, and withdraw consent. Send requests to support@astarium.net. We may need to verify your identity. You may also complain to your local data-protection authority.

10. Adults only

The Service is intended only for adults aged 18 or over. We do not knowingly allow minors to create accounts. If you believe a minor is using the Service, contact support@astarium.net so appropriate action can be taken.

11. Security

We and our providers use technical and organisational safeguards designed for the nature and risk of the data. No online service is perfectly secure. Use a strong password, protect your devices, and report suspected account compromise promptly.

12. Cookies, changes, and contact

Our Cookie Policy explains cookies and available controls. We may update this Privacy Policy as the Service or legal obligations change and will post the revised date above. Contact support@astarium.net with privacy questions.